1. Who We Are

Flexmore Tech Ltd (“we”, “us”, “our”) is a company registered in Scotland, providing IT support, cybersecurity, and software development services. Our registered address is Stark Ave, Camelon, Falkirk FK1 4PR, UK. We are the data controller for your personal data.

Contact: info@flexmore.tech | +44 (0)776 5030 158

2. What Data We Collect

We may collect and process the following personal data: name, email address, telephone number, company name, job title, enquiry details submitted via our contact form, IP address and browser information (via cookies and analytics), and billing/payment information when you engage our services.

3. How We Use Your Data

We use your personal data to: respond to your enquiries and provide our services; manage our client relationship and deliver contracted IT support; send service updates and, where you have opted in, marketing communications; comply with legal and regulatory obligations; improve our website and services using anonymised analytics.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR: Contract — to fulfil our service agreements; Legitimate Interests — to respond to enquiries and improve our services; Consent — for marketing emails, which you may withdraw at any time; Legal Obligation — to comply with applicable law.

5. Data Sharing

We do not sell your personal data. We may share it with: trusted third-party service providers (e.g. cloud hosting, email platforms) who process data on our behalf under data processing agreements; Microsoft Corporation (for M365 and Copilot services); professional advisors (accountants, solicitors) under confidentiality obligations; law enforcement or regulatory bodies where required by law.

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Client data is typically retained for 7 years after the end of the commercial relationship, in line with HMRC requirements. Enquiry data from non-clients is deleted within 12 months.

7. Your Rights

Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (where we have no legal obligation to retain it); restrict or object to processing; data portability; withdraw consent at any time. To exercise any of these rights, contact us at info@flexmore.tech. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

Our website uses cookies to improve your experience and analyse site traffic. You can manage cookie preferences via the cookie banner on our site. For full details, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including encrypted connections (HTTPS), access controls, and regular security reviews.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Last updated: May 2026.